Retest Sales Executive

Retest Sales Executive

Retest Sales Executive

The post-holder will be responsible to work within the Sales Team and to interface with other areas of the business as follows:

PRINCIPLE DUTIES:

The Post-holder will:

  1. Achieve retest sales of our existing client base to a required level. The methods utilised include the effective use of Sage CRM reports, the telephone and current customer information provided by the Company.
  2. Achieve a target number of telephone calls and time on phone in a working day.
  3. Work from a call list, which the employee is required to maintain and update/expand on a daily basis.
  4. Maintain accurate data on the CRM database by entering new contact details and records of all activities, documents and orders associated with that customer.
  5. Send relevant literature and quotations to customers using our Sage CRM.
  6. Maintain regular contact with companies and follow up all activities in accordance with Company Procedures to the point of placement of an order.
  7. Accurate data in support of each new order is to be generated in a pre-determined format and forwarded to the Senior Administrator responsible for processing orders.
  8. Support Account Managers regarding the follow up of New Businsess sales prospect.

 

In addition to the above, the following standard requirements apply: –

  • Provide as directed, retest sales forecasts for customers with whom they are in contact. Provide ways and methods of improving the company’s sales performance.
  • Report to the Sales Manager either formally or informally on a daily/weekly basis as required.
  • Ensure the company is actively represented throughout the UK.
  • Ensure management are in possession of all relevant statistics and information to maximise and co-ordinate the company’s sales efforts.
  • Ensure effective use of all selling time.
  • Ensure an in depth and up to date knowledge of CCS services at all times.
  • Attend sales and training courses as necessary.
  • Liaise within sales and other departments to maintain clear communication.
  • Be smart and presentable and represent the best interests of the company at all times.

 

ADDITIONAL TASKS

The Post-holder will:

  1. Be prepared to attend Departmental and Annual Company Meetings as required.
  2. Be prepared to support the external sales staff when requested.
  3. Be prepared to support the Sales administrator in raising orders and other tasks during busy times and holidays.
  4. Undertake other reasonable tasks appropriate to the grading of the post as required.

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